Please let us know when you are available in GMT time for a Remote Support session - GMT to Local Time Converter | GMT Please ‹ Contact Support › with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.ī) For the stakes issue: We had you send in hands for testing and were not able to reproduce the issue so we offered you a remote support session but as far as I know you never replied with your availability. You can also check for updates and release notes in our HM3 Releases forum - HM3 Releases - or in our FAQs - Holdem Manager 3 View FAQĪ) For the Apps menu issue: Please create a support ticket via the ‹ Contact Support › link with a link to this thread and your forum username. You can check for new updates via the HM3 - Help - ‹ Check for updates… › option. *Note: You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - ‹ Check for Updates › and ‹ Prompt for beta updates › options. If none of that helps: Please see our HUD Troubleshooting FAQ - Holdem Manager 3 View FAQ - and if that does not help then please send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ. If you continue to have problems please make sure that HM3 is properly configured to auto import from the new hand history folder, and ‹ Remove › the old folder from the HM3 Site Settings, as instructed in this guide - Holdem Manager 3 View FAQ
Please update to our latest beta version of HM3 from this link.Close your poker clients, close HM3 and right-click - ‹ Exit › the HM3 Server icon in the Windows Notification Tray.
#Problemes affichage holdem manager 2 install
Winamax recently updated their software to change the hand history folder location so you need to install the new HM3 beta* version to support this change in the Winamax software.
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